Privacy Policy Statement
Updated for 2026 to reflect South African regulations
What Information We Collect
We collect only the information necessary to respond to your inquiries and improve our guide. This includes data you provide on contact forms and general site usage statistics.
- Contact form submissions
- Email addresses for updates
- Basic website analytics
- Feedback provided by users
- Voluntary resource suggestions
No sensitive personal or financial information is requested or stored by this site.
How We Use Your Data
Your data helps us respond to your queries, improve content, and send occasional updates if you opt in.
We do not share your data with third parties except as required by South African law.
Your Rights Under Law
You have the right to access, correct, or request deletion of your personal data, subject to applicable regulations.
Right to Access
Request details about the information we hold.
Right to Correct
Ask for corrections if your data is inaccurate.
Right to Erasure
Request removal of your data from our records.
Right to Portability
Request transfer of your data in a portable format.
How We Share Data
Personal data is not sold or given to marketers. We share information only for legal compliance or technical needs.
If required by law or technical service, data may be shared with trusted providers under strict confidentiality.
Security and Retention
We use reasonable safeguards to protect your information from unauthorised access, disclosure, or loss.
Data is retained only as long as needed for legitimate business purposes or legal requirements.
Questions and Requests
Address: Nelson Mandela Square, Maude Street, West Tower, Sandton, Johannesburg 2196 South Africa
Phone: +27(23)9410114
Email: content@cetenoxoluxa.sbs